Powered by Workline · Pristine AI Context Engine

Meet Nova, the HR co-pilot that thinks in context.

Nova works alongside HR teams and employees, grounded in your policies, your workforce data and your tools. It drafts, decides and acts, with every step audited inside Workline HR Tech.

8 steps
Context engine pipeline
6
HR domains, day one
Multi-tenant
Isolated per client
nova · session 4f2c
tenant: bandhan-bank
You
How is Riya Mehta's onboarding going? Anything I need to act on?
Nova
policy
IND-OB-04
memory
session+profile
tool
workline.onboarding
Awaiting human approval
Capabilities

Four ways Nova shows up inside HR work.

Nova is not a chatbot bolted onto a sidebar. It's a co-pilot wired into the surfaces HR already uses, with the controls enterprise teams actually need.

Conversational

Contextual Q&A across the lifecycle

From leave balances to comp bands, Nova answers in your voice using your policies, your data and the tenant the user belongs to.

  • Policy-grounded responses
  • Cited sources
  • Role-aware redaction
Guided actions

Workflows the user can finish, not just ask about

Initiate regularisations, raise ERFs, request letters, schedule interviews, all completed via governed Workline APIs and MCP tools.

  • No-code workflow hooks
  • Approval gates
  • Idempotent tool calls
Next-best actions

Decisions, drafted and explained

Nova proposes the next move, regularise, escalate, defer, and shows its reasoning, citations and risk before a human commits.

  • Reasoning trace
  • Risk + confidence
  • Human in the loop
Proactive nudges

Quietly catches what teams would miss

Onboarding stalls, missed regularisations, looming probation milestones. Nova nudges the right person at the right time.

  • Tenant-scoped triggers
  • Channel-aware delivery
  • Snooze + audit
Architecture

Built on Pristine AI's Context Engine.

Every Nova response runs through a tenant-aware pipeline that resolves who is asking, loads the right policies and memory, and only then reaches for tools.

Nova interaction layer
Guided actions · Q&A · Next-best actions · Proactive nudges
Web
Mobile
Slack / Teams
Voice
Pristine AI · Context Engine
Policy · Process · Role · Tenant aware
01 Identify Client, Agent & User
02 Load Profile & Session
03 Classify Intent & Task
04 Retrieve User Memory
05 RAG over HR Corpus
06 Assemble Context Bundle
07 Invoke MCP Tools / APIs
08 Update Memory & State
MCP Gateway + Tool OrchestrationStandardised tools to identity, collaboration, ITSM, KYC, e-sign and curated HR services.
Identity & SSO · Entra ID, Okta
Collaboration · Teams, Slack, Outlook
ITSM · ServiceNow, Jira SM, Freshservice
Background & KYC · Aadhaar, PAN, CIBIL
Documents & e-Sign · DocuSign, Adobe Sign
Curated HR services · Benefits, wellness, learning
Policy & Knowledge

Vector store + RAG over HR policies, SOPs, benefits docs and recruitment playbooks.

User Context & Memory

Profiles, preferences, past sessions and decision summaries, scoped per tenant.

Workline HR Tech APIs

Recruitment, comp, leave, attendance and policy execution, the real system of record.

Domains

Six HR domains, covered on day one.

Nova ships with productionised playbooks across the lifecycle, all grounded in your policies and routed through Workline's execution layer.

Recruitment

  • Draft JD & ERF
  • Resume screening
  • Recruiter outreach
  • Interview scheduling

Payroll

  • Pay-slip queries
  • Tax computation
  • Reimbursement status
  • Salary benchmarking

Benefits

  • Plan eligibility
  • Enrolment guidance
  • Claim status
  • Decision support

Attendance & Leave

  • Leave balance
  • Regularisation
  • Shift management
  • Holiday calendar

Policy & Compliance

  • Contextual Q&A
  • Exception detection
  • Guided workflows
  • Audit trail

Workforce Self-Service

  • Profile updates
  • Letter requests
  • Grievance filing
  • Onboarding tasks
Governance & Trust

An HR agent that survives a real audit review.

Nova was designed for regulated enterprises, BFSI, manufacturing, IT services, healthcare, where every automated decision must be explainable, scoped and reversible.

RBAC & tenant isolation

One Nova instance per Workline client. Data, memory and tools never cross tenants.

PII masking & redaction

Sensitive fields are masked before they reach the model, surfaced only to authorised humans.

Approval gates for sensitive actions

Payroll, comp and benefits changes always require a human signer. Nova prepares, you approve.

Full audit trail

Every prompt, retrieval, tool call and decision is logged inside Workline's audit store, regulator-ready.

Multi-tenant by design

One isolated Nova instance, per Workline client.

Shared context engine and MCP layer, fully separated tenant data, policies and memory.

Bandhan Bank
Nova instance
Tata Capital
Nova instance
IndusInd Bank
Nova instance
Pidilite
Nova instance
Dream11
Nova instance
Talk to Nova

See Nova run on your policies.

A 30-minute walkthrough, on a sandbox tenant pre-loaded with sample data. We'll wire one of your real workflows end to end and answer the security questions up front.

  • Tenant scoped to your team, with sample data
  • Live demo of context engine + MCP tools
  • Security, residency and audit posture covered
  • Implementation timeline with concrete milestones

We respond within one business day.